Privacy Policy
Furniture for America operates exclusively online with no physical retail locations. We value your privacy and are committed to protecting your personal information while making our website accessible and easy to use for everyone.
Information We Collect
We collect information when you create an account, place an order, enter promotions, respond to surveys, contact us, or use features on our website.
Information may include your name, email address, phone number, mailing address, payment details, and other information required to complete your request or purchase.
Gift recipient details are used only to fulfill the order and are never used for marketing purposes.
Like most websites, we use cookies and similar technologies to improve user experience and understand website activity.
How We Use Your Information
We use your information to personalize your shopping experience, improve customer support, process transactions, and manage promotions, surveys, or special features.
If you choose to receive marketing emails, we may occasionally send updates, promotions, or newsletters. You may unsubscribe at any time through your account settings or email preferences.
Protecting Visitor Information
We use secure systems and industry-standard safeguards to protect your personal information. Sensitive data is transmitted using Secure Socket Layer (SSL) technology and stored within protected networks accessible only by authorized personnel.
Your payment and account information are encrypted during transmission and protected through secure access controls.
Cookies Explained
Cookies are small files stored on your device through your web browser. They help remember cart contents, site preferences, and browsing activity to improve functionality and performance.
We may work with trusted third-party providers to better understand visitor behavior and improve our website experience.
You can disable cookies through your browser settings, though some website features may not function properly afterward.
Sharing Information with Others
We do not sell or trade your personally identifiable information to outside parties without notice, except when necessary to operate our website, process orders, comply with legal obligations, or protect our rights and users.
Non-personal visitor information may be shared for analytics, marketing, or advertising purposes.
Opt-Out & Account Changes
You may update account details and communication preferences through the “My Account” section of the website.
Account information such as addresses or payment methods may be removed at any time, though purchase records may remain for operational or legal purposes.
Links to Third-Party Sites
Our website may contain links to external websites. These sites operate independently and maintain their own privacy practices.
Changes to This Policy
Any updates to this privacy policy will appear on this page along with the revised effective date.
Last Updated: February 9, 2026
Questions About Privacy
For questions or concerns regarding privacy, contact us at info@furnitureforamerica.com.
Applies to Online Only
This privacy policy applies only to information collected through our website and does not apply to offline data collection.
Terms & Conditions
Please review our Terms and Conditions for additional details regarding website usage, disclaimers, and liability limitations.
Your Agreement
By using this website, you agree to the terms outlined in this privacy policy.
Accessibility Statement
Furniture for America is committed to providing a website experience that is accessible to all users, regardless of ability or technology.
Our Accessibility Approach
Our goal is to follow the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards established by the World Wide Web Consortium (W3C).
We continuously improve accessibility through interface adjustments, keyboard navigation support, screen reader compatibility, and enhanced HTML structure.
Screen Readers & Keyboard Navigation
The website includes ARIA attributes, accessibility enhancements, and keyboard navigation improvements to support users utilizing screen readers or alternative navigation methods.
- Supports JAWS, NVDA, VoiceOver, and TalkBack.
- Keyboard navigation with Tab, Shift+Tab, Enter, Esc, and arrow keys.
- Skip-to-content accessibility options.
- Accessible labels for forms, menus, buttons, and pop-ups.
Accessibility Profiles
Design & Reading Adjustments
Users can customize font size, spacing, contrast, alignment, and color settings to improve readability and usability.
Additional tools include animation controls, print-friendly mode, enlarged cursors, virtual keyboard access, and cognitive support features.
Browser & Technology Support
We test accessibility across major browsers including Google Chrome, Firefox, Safari, Opera, and Microsoft Edge on both Windows and macOS platforms.
Feedback & Ongoing Improvements
Accessibility is an ongoing effort. We continue testing, updating, and improving our website experience based on evolving standards and customer feedback.
Need Accessibility Assistance?
If you encounter accessibility barriers or have suggestions for improvement, please contact us at:
We appreciate your feedback and are committed to improving accessibility for all users.